Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,276 Reviews)
Rating breakdown 149,276 reviews
5 Stars
97,769
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Tax Daddy
from Hanover, PA
Verified Purchase:Yes
Been using H&R Block Deluxe software for probably 15 years. Easy to use and has never let me down. The self employment walk through certainly helps you to not miss any deductions,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Poorly written questions and cues for putting info
on May 3, 2024
Posted by: ELKangas
from Hancock
Verified Purchase:Yes
Because my divorce was final after the first of the year and there wasn't a question whether I had gotten divorced or if I had a name change my taxes were declined and I was still charged for your services even though I ended up taking them to an actual professional service since they were declined after several attempts.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: NAW NAW
from Maryland
Verified Purchase:Yes
I bought this for the first time. This is my first time in years I have done my taxes myself and it was easy self explanatory and when I did need assistance it was there you just asked for assistance. I received both of my returns quicker than I have in years. Thank you, for making my first experience doing my taxes easy and convenient.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Richfl99
from Florida
Verified Purchase:Yes
Works great.....for some returns.
Second year in a row that I had to mail-in taxes for another return I did
Been a Block user for years, but this may be the last.
Second year in a row that I had to mail-in taxes for another return I did
Been a Block user for years, but this may be the last.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JR345
Verified Purchase:Yes
W2s are carried from year to year but 1099s for jobs and rental income aren't. Seems like a simple fix. Would also be nice if instead of saving a file as "John Doe 2023" it saved as "2023 Doe, John". That would make it a lot easier to find previous year's returns. Also, the e-file cost for states is double other places
Cons: Time consuming
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Stantman
from LaGrange, KY
Verified Purchase:Yes
It is a real joy to use the H&R Block tax software. It makes it so easy to file my taxes and I know it makes all the calculations and provides help when I need it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TmjW
from Milwaukee
Verified Purchase:Yes
First time using this format and was surprised at how easy it was. Good instructions or directions throughout helped me complete our federal and state returns in about an hour.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Old Software Guy
from Cincinnati, Ohio
Verified Purchase:Yes
I've been using HRBlock tax software for over ten years and have never had any problems. Works great!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock