Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,276 Reviews)
Rating breakdown 149,276 reviews
5 Stars
97,769
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Chaosheng
Verified Purchase:Yes
When I was trying to buy and download a state tax form, it charged my credit cards many times but never allowed to download the softward. Too bad!!!
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dale the Best
from Michigan
Verified Purchase:Yes
I have used H&R Block for 10 years. While it is a good application, I do wish it was easier to move around without going to the beginning each time to review.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Block man
Verified Purchase:Yes
Screen need improvement. The continue to next page is at the bottom requiring you to 1. page down ot the bottom to go to next page some of the block pages are more than one screen high. Add a Next Page at the top of each page. 2. Cant zoom in on any page and there is a lot of wasted white space servicing no useful purpose on the screen. Consider the visual acuity of you user and allow for a full width of that page zoom feature and larger fonts while still being able to see the whole page width. 3. unable to print the screen before you or copy it to Doc for printing. Good product and have used it for many years.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mike was already taken
from Portland, Oregon
Verified Purchase:Yes
It's the only tax software I've ever used. It has been a great help and makes tax rule changes every year easier to handle. I very much wish there was a Linux desktop version.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Norbert007x
from Houston, Texas
Verified Purchase:Yes
I have been using the software for years and it is reliable.
The only negative is the poor help documentation with most topics. They promptly refer you to the IRS website.
Also, they do not transfer all the critical information from the previous year and we have to reenter the info manually.
Overall a decent product.
The only negative is the poor help documentation with most topics. They promptly refer you to the IRS website.
Also, they do not transfer all the critical information from the previous year and we have to reenter the info manually.
Overall a decent product.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Tuvwxys
Verified Purchase:Yes
Lump sum social security calculation not in HR Block software.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: April152025
from Mn
Verified Purchase:Yes
When doing 2 state taxes, I had a glitch on the last state entered. This state wanted to tax me on the first states taxes(double taxed) I ended up finding the glitch by paging thru the actual paper copies.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: backerly
from Phoenix, AZ
Verified Purchase:Yes
I bought this a few weeks ago after using a competitive product to complete and file my taxes. I then had to do my father-in-laws tax returns and decided to use H&R Block's software as it was cheaper and the other tax software was very difficult to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock