Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: STAN1950
Verified Purchase:Yes
YOU WERE UNABLE TO RESOLVE MY ISSUE AND KICKED IT "UPSTAIRS".
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Steven123
from Bradenton, Fl
Verified Purchase:Yes
I like that it is consistent year after year. Same look, process and clarity.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Overall I'm pleased with the H&R Block Deluxe Software. I have been using this each year for about the last 5 years. I like that I have access electronically to my records and that most everything pre-loads into the system. My only real complaint is around filing in two states. It's not straightforward and it makes you duplicate entries that I think should already be there. As an owner of rental property (just 1) I'd also like some guidance on what I'm allowed to deduct or what would be expected. It gives me the option to add, but I haven't used office space or personal car as deductions and I'm not sure how to add them now.
Pros: Maximizes refund
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: michael8588
Verified Purchase:Yes
I’ve been using H&R Block tax programs for over 20 years and never had any problems. Comprehensive, reliable, easy to navigate and reasonably priced. I can highly recommend.
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are truly delighted to hear about your positive experiences! We sincerely appreciate your time, continued loyalty, and trust in our services. Thank you for taking a moment out of your day to share such valuable feedback, it means a great deal to us. We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: randr19
from Oh
Verified Purchase:Yes
So easy once I started my return, not right away due to Chrome book computer
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
on April 13, 2026
Posted by: Jboy5
from Greenwood. SC
Need Display after first starting the program to state : Continue or Start New Program. .
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Little Rock, AR
Verified Purchase:Yes
Worked very well except for some support for K-1 income. In particular, support for the QBI deduction, form 8995 wasn't supported until a release about 1 week before the tax deadline. Would have been nice to be able to get my refund a lot sooner. Other then that, it is fairly intuitive to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Frederick, Maryland
Verified Purchase:Yes
Have been using the tax software for many years, always happy with the results.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, April 13, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock