The Federal portion is, as always, excellent. The WI portion is improved but could still use some help. I helped some friends to do their own taxes for the first time, using this.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
This was the fourth consecutive year that I was fortunate to use H&R Block Deluxe. It was easy to use and the process was quick. After e-filing on April 13th, I found my refund was deposited in the bank 12 days later. That’s great service and I did it myself with the help oh H&R Block! Thanks
Pros: Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
have used the product over 10 years and have always very satisfied. my only complaint is that this year I had to search for it. I used to receive the disk and then when you stopped sending disk, would receive an email which made setup very easy.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
we had a hard time sharing on 2 computers. did not answer all the k-1 documents and land selling problems. had to hire a CPA who saved me $500
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
When my e-file was rejected by the IRS, over and over, support told me about a number of manual entries I needed to make on an actual capital gains tax form. I couldn't reliably make the entries and ended up requesting an extension, paying an estimate of what I probably owe and will go to a tax preparer.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this software for several years now and have never had any problems.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 6, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
brings up items from last year, doesn't really bring up new ideas to look at
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!