Been using for a few years and works well. Always annoyed when finished though when filing. No cost for federal filing, BUT for state filing, the charge is almost as much as I pay for the whole program. Also, the future year tax planning section is not very user friendly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Shifting to the required Windows 10 with the very time-consuming associated file and printer issues has discouraged my future H&R use. Cannot track entries.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this software for years. This year I had 2 EV tax credits and was unable to input them. H&R kept setting deadlines for when their software would be updated so I could submit the credits. Deadline after deadline was missed and communication was very poor. Other tax platforms did not have this issue. In total this delayed my tax return by 2 months.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using the H&R Block software for many years and I have never been disappointed. Recently I recommended to my adult son for his tax preparation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
During the last Sunday weekend, your system could not upload returns which generated a lot of anxiety and extra work to make sure returns are filed on time.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 8, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!