Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,276 Reviews)
Open Ratings Snapshot
Rating breakdown 149,276 reviews
5 Stars
97,769
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,664 out of 61,805
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Excellent with 1 addition
on May 5, 2024
Posted by: Jfishesc
from Fort mill, sc
Verified Purchase:Yes
Been using for a few years and works well. Always annoyed when finished though when filing. No cost for federal filing, BUT for state filing, the charge is almost as much as I pay for the whole program. Also, the future year tax planning section is not very user friendly.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH&R BlockMay 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Poor transition from Window 7 to Windows 10
on May 5, 2024
Posted by: Texas6
from Texas Hill country
Verified Purchase:Yes
Shifting to the required Windows 10 with the very time-consuming associated file and printer issues has discouraged my future H&R use. Cannot track entries.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media DepartmentMay 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The only tax software I’ve ever used: all you need
on May 5, 2024
Posted by: Surf Rich
from Huntington Beach
Verified Purchase:Yes
Makes doing your taxes simple, filing even easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH&R BlockMay 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love H&R Block
on May 5, 2024
Posted by: KoolHeat
from Ocala, FL
Verified Purchase:Yes
I bought this product online for the past 10-years.
Pros: Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH&R BlockMay 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Lost a customer for life over the EV tax credits
on May 5, 2024
Posted by: Disgruntled EV
from Utah
Verified Purchase:Yes
I have used this software for years. This year I had 2 EV tax credits and was unable to input them. H&R kept setting deadlines for when their software would be updated so I could submit the credits. Deadline after deadline was missed and communication was very poor. Other tax platforms did not have this issue. In total this delayed my tax return by 2 months.
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentMay 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great product, no issues!
on May 5, 2024
Posted by: MrBill7777
from MO
Verified Purchase:Yes
Really like this software, easily import last year's data and no issues.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 7, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use and Accurate
on May 5, 2024
Posted by: Gjb70
from Raleigh, NC
Verified Purchase:Yes
I have been using the H&R Block software for many years and I have never been disappointed. Recently I recommended to my adult son for his tax preparation.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamH&R BlockMay 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Upload Issues
on May 5, 2024
Posted by: User Upset
from Corona Ca
Verified Purchase:Yes
During the last Sunday weekend, your system could not upload returns which generated a lot of anxiety and extra work to make sure returns are filed on time.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Response from HRBlockBy H&R Block Social Media DepartmentMay 8, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
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