I switched back to H & R Block after a few years of using another software. This software didn't charge any money on the bank end like my previous one did. H & R Block was very accurate and saved me money too. I'll purchase this software next year too. The only issue I had was trying to download it under two users separately. Other than that, I was able to use it for 5 returns under my user name.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I had to file part time residency in MD and Delaware and the program flat out refused to help me process Delaware part time residency but did not tell me that when purchasing the Deluxe package. I ended up paying for the DE after 1 MD was free in hopes it was amistake but instead, it provided no forms and still took my $$ for DE. Bye H&R after 10+ years.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The 2nd year to use this product and happy with the results. All screens were easy to use and help features provided helpful hints. I was able to quickly run a couple of models, manual entry vs downloads to verify results. Good product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Myra Webb did an excellent job on my return. I initially was disstressed as the IRS said the electronic filing system was blocked as my SSN had be used already. Myra fixed the problem and the IRS accepted the return
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The program is relatively easy to navigate, but the filing fee for state returns seems excessive, and the GA state return could not be accessed without calling system support for a new download. H&R technical support, though, is excellent.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for leaving a review, and for providing positive feedback.
2023 Deluxe worked perfectly once again. There were a few updates...appreciated. And there were no issues performing tax returns. This has been my Go-To software for decades.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!