I bought what was advertised as 2023 HR Deluxe + State. Did this for years. I got the code & program online. I filled out Fed data, then went to State and it said I had to buy State ! Total waste of time. I had to get state form from my State and enter Fed data again + state data and snail mail it in.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
I have used H&R Block for about 6 years now. I don't worry about doing our taxes with the help of the H&R Block download. It makes doing the taxes a lot simpler. I especially like the feature where I can connect the tax software with my financial institution's website and it imports all my investment earnings and puts those numbers in the correct spaces on the tax form.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
We're long Time customers but have not needed to call the support team before now. I was concerned because the IRS had not taken the money we owed from our bank.
Rob reviewed our account on your system and assured me that we had entered everything correctly. That afternoon we got a letter from the IRS explaining the problem and we decided another method of payment.
Rob was very patient and explained exactly what he was doing and what he would recommend to resolve the issue even though it was not your system at fault.
Thank you
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using the software for well over 10 years. Confident that the program will be easy to use and deliver consistent and reliable performance. So much so that I have placed an auto delivery for every year.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!