Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,276 Reviews)
Rating breakdown 149,276 reviews
5 Stars
97,769
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: adcva
Verified Purchase:Yes
I encountered a few complications in my return, and because I didn't start as early as I should have, I needed to file an extension to give me time to sort things out. I was charged to file the extension, so I'd have to say that the advertising line of "includes 5 Federal e-files" is not entirely true.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 007Bob
from California & Illinois
Verified Purchase:Yes
This program takes the stress out of doing taxes, and it is very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PLVT
from Fairfax, VA
Verified Purchase:Yes
Great features like every year;however, this year the software didn't offer us the opportunity to compare standardization vs itemization. I wonder why. But overall, it helped us completed our taxes on time. Thank you.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Perec
from Richmond, VA
Verified Purchase:Yes
I used H&R for more than 20 years without problem. Now the software has so many problems
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RJN66
from Medford Lakes, NJ
Verified Purchase:Yes
I have been using H&R Block software for years, I purchase this due to they provide electronic filing for both Federal and State. In my opinion this software is an excellent value.
For this survey if a nickname is required, it shouldn't be dependent on the number of characters!!!
For this survey if a nickname is required, it shouldn't be dependent on the number of characters!!!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: aabfhkfgksjf
from MA
Verified Purchase:Yes
Could not e-file because of a known flaw - I deserve a full refund.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Cmdl2000
from Belvidere, IL
Verified Purchase:Yes
This program had very useful features which helped get your tax information input quickly and then navigated you through the appropriate questions to determine your deductions and credits. I have put my taxes together manually for years, and the format for viewing your progress was different and took some getting used to, but still good overall.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: ChrisB65
from Kalamazoo, Mi
Verified Purchase:Yes
Very disappointed on the last weekend before taxes were due to find I could not file online due to a glitch in the HR Block servers. Caused quite a bit of stress and forced me to nearly file late.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock