....and have always found it thorough, easy and no glitches with updates. I particularly like the itemization features, which streamlines and accurately values things per the IRS. (No audits here!) Frankly, the ONLY issue I have is NOT having the disk option like the "old" days. I recommend this software to all my friends who do their own taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
This program was a definite challenge this time, challenges last year but was able to work through them This year was not the case.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Software is OK and gets the job done but I don't find it easy to use, particularily the state return. I filed my Fed electronically with intent to mail the state, then before 1 May decided to electronic file state. Impossible to figure out how if it is possible.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, May 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.