Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,276 Reviews)
Rating breakdown 149,276 reviews
5 Stars
97,769
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: NorthernPike
from Minnesota
Verified Purchase:Yes
Used this program for years. Tired of needing to mail my State return.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JDJ1
from Virginia
Verified Purchase:Yes
The program works to help get accurate information from all sources. It does require the user to input the information so make sure you have all of your tax reporting forms, W2s, 1099s, social security, etc. But it prompts you for this information. I moved to this platform because it still handles fed and state taxes for the same price though you have to send in the state form by hand to avoid extra costs for e-filing state tax filings.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Lodee
from New York
Verified Purchase:Yes
I like the software because it is easy to use and I can go at my own pace. I fits my needs!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dash224
Verified Purchase:Yes
For eg the Form 8938 submission is limited to just 3 pages - which we find only after buying the tax product and investing days in collecting and filling in the reqd info for the form! S
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JoeSan
from La Jolla, CA
Verified Purchase:Yes
I’ve been preparing my federal and state taxes for more than 10 years and have found it to be simple to use and accurate.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: nvquilter
from Sparks NV
Verified Purchase:Yes
I have used H & R Block products for years and am always happy with them.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KMWO
from Philadelphia Pa.
Verified Purchase:Yes
The H&R Block software, walks you through every step and form in Preparing your taxes along with answer guys in any area. That you may not fully understand with comprehensible information.
It is a easy to use software package.
It is a easy to use software package.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Larrger5
from Rosenberg, Texas
Verified Purchase:Yes
Sections were very difficult to use. Especially if you needed to go back and change figures.
After running the return checker at the end it wouldn’t let you go back to correct the error it found. Very frustrating.
After running the return checker at the end it wouldn’t let you go back to correct the error it found. Very frustrating.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock