Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Jeff121
from Centerville, Ohio
Verified Purchase:Yes
Had way too much double printing out my returns. Multiple pages and none were standard page sized print
Cons: Hard to prepare, Hard to import documents
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Dfor
from PA
Verified Purchase:Yes
Online filing wasn’t working and I wasted a lot of time trying to figure out why. A simple email from company explaining what was going on would have helped a lot. Not happy with their failure to communicate.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
Great product, but still a few bugs
on May 8, 2024
Posted by: LJA2
from Seattle
For the most part, the software does a pretty good job, however they still have not fixed the capital loss carryover issue, that they have had for the past several years. It still carry over the loss, but does not keep a running total like competitors software does.
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MikeC_94
from Hercules
Verified Purchase:Yes
I've used this product for more than 20 years and will continue to use for its accuracy and ease of use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: leftylarue
from St. Louis, MO
Verified Purchase:Yes
Happy with everything but e-file, and that may be my problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Ryan_N
from Texas
Verified Purchase:Yes
Still requiring to install software instead of everyone else's web-based format. Interface is not very friendly and clear. Importing is hit and miss.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Amateur11
from Tx
Verified Purchase:Yes
James has been deceased for over 12 years. Mike does all the tax preparation
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: TxTallGuy
from pearland tx
Verified Purchase:Yes
Long time user since TaxCut days, let me down this year, refused to efile,
kept asking for update, which it would apply to no effect. Had to uninstall and
reinstall twice. Then it would not pass check on one of the forms for mortgage
deductions, even tho i did suggested change. this form was not even used (took std deduction). Finally deleted form and got it done. Took about 5 hrs extra. My tax life has been unchanged for many years, nothing new.
kept asking for update, which it would apply to no effect. Had to uninstall and
reinstall twice. Then it would not pass check on one of the forms for mortgage
deductions, even tho i did suggested change. this form was not even used (took std deduction). Finally deleted form and got it done. Took about 5 hrs extra. My tax life has been unchanged for many years, nothing new.
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock