Used this software for years and it was fine until this year when I had a more complicated situation (K-1's). The instructions for handling this situation was seriously lacking and no support when I called the support line for help.
Cons: Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Income from several sources including job, pension, interest and rentals but still completed quickly and accurately. Too bad I had to pay, but that wasn't HR blocks fault!
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
Thank you for leaving a review, and for providing positive feedback.
This product is good for simple, straight forward. However, if you’re in a state when you have to file federal as single and state as married, it’s a huge hassle. And they know about it too.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have used this program for years and it was difficult to download the program. The program ran smoothly and my returns have been accurate.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!