Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Reggiefl
from Jacksonville, FL
Verified Purchase:Yes
Unable to e-file my 2023 return because HRB down servers.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Taxabilly
from Atlanta
Verified Purchase:Yes
To have your system crash on tax day is inexcusable. I used you for 10 years, no more!
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KCHR
Verified Purchase:Yes
It kept saying not submitted even though it actually was. Caused me to spend too much time trying to figure it out and submitting it multiple times.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Shravee
Verified Purchase:Yes
I would be happy to explain in call in detail.
In brief the agi validation did not have one condition included
I had to find a workaround for the same
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Frank320
from Riverside, NJ
Verified Purchase:Yes
I have been using H&R Block tax software for years. Easy to use and file! What else can I say!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Vernran
from Michigan
Verified Purchase:Yes
Been using H &R block for years and never been audited. Fairly easy to use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Yy123
Verified Purchase:Yes
They have a problem with programming for underpayment penalty calculation if you’re filing return before due date of return. You can’t over ride and efile.
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Authur
from MA
Verified Purchase:Yes
I couldn't find a way to account for real estate taxes paid to out of state properties. I was over the $10000 limit for state re taxes and state income taxes so it didn't make a difference. there should be a line for out of state re taxes which would be added to my itemized deductions.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 9, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock