Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,275 Reviews)
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,664 out of
61,805)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: HR Block failure
Verified Purchase:Yes
I have used this software for years and have been happy with it, this year the electronic filing feature for the State return wasn’t working yet it charged my CC anyway! Frustrating.
No, I would not recommend this to a friend.
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bob bard
from Florida
Verified Purchase:Yes
Switched from TurboTax three years ago....glad I did.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Luke5924
Verified Purchase:Yes
Simple and easy to use for federal and state tax returns. Importing documents was very streamlined.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: CuriousCat33410
from Palm Beach Gardens, FL
Verified Purchase:Yes
The Accuracy Review will point out items that need to be addressed, but rarely does it provide enough information to properly do so.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MikeXX23
from Fairfax, VA
Verified Purchase:Yes
I feel as though the H&R Deluxe software helped save my wife and me the time and money that would have involved in going to a tax preparer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 10, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Aboy
from West Orange, NJ
Verified Purchase:Yes
The Federal side of this program is excellent, but for some reason, it doesn't carry over all of the data to the New Jersey version. I have to reenter my Schedule C data into the state program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RealTax
from Winston-Salem, NC
Verified Purchase:Yes
I’ve used this product for years. Relatively easy to use. I love the interview feature, which asks questions to take you step by step trough the relevant forms. Easy to import prior year’s data. Ability of efile or print and mail. Love the ability to save your place, exit, and return later to pickup where you left off.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, May 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sparky 84
from ms
Verified Purchase:Yes
I have been buying and using your product for 15 years or more, experienced issues for the first time,,, can't rely on the file check any more
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock