Your online filing system failed on April 14 and April 15th. At the last minute I had to print out my returns and stand in line at the post office! You had one job.... And you failed
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
This is my third year using H&R Block software, and have been satisfied. This year was disappointing as the error message when trying to transmit lasted for 24 hours. Even with that, I will use the software again.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 14, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Download and install took about as long as it did to do my taxes. I don't itemize, just take the standard deduction. With 2 kids and Wisconsin's tax credits, it was simple to put the right numbers in the right spots.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 14, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I purchased the H&R Block Tax Software for the 2024 Tax season because it was cheaper than Turbo Tax. I was previously a Turbo Tax customer for a number of years - but I am extremely happy with the H&R Block Tax Software. I will be purchasing next year and future years.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 14, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using this software for several years. No complaints.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 14, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
We downloaded the software, completed the taxes and were unable to file electronically due to software issue. Only to find out they were sent without letting me know they were, so were also mailed.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 15, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.