Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,275 Reviews)
Open Ratings Snapshot
Rating breakdown 149,275 reviews
5 Stars
97,768
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,664 out of 61,805
)
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Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
1 out of 5
1
Support was awful
on May 15, 2024
Posted by: Stevef1
from MD
Verified Purchase:Yes
couldn't file my fed return, it kept getting rejected by IRS after using Block E-file, contacted support, they said a Fed form wasn't available yet. Days went by. Finally, downloaded TURBOTAX, and filed my return electronically the same day, w/no issues....Block wasted my time A LOT
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Everything was great until....
on May 15, 2024
Posted by: jofi38
from Silver Spring
Verified Purchase:Yes
As always, the software was very user friendly. The problem arose when I decided to e-file my return and pay my taxes owed by charging to a credit card. I could have just written a check or had the amount directly debited from my check book. Had I known in advance that I'd be dealing with a third party who was charging me 2.49%, I would not have chosen to pay by credit card. I tried to back out so that I could use one of my other payment options but could not manage to do that. I'm disappointed with the way it worked out.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Have used H&R Block for years
on May 15, 2024
Posted by: Moops
from NY
Verified Purchase:Yes
Cinch to pick up previous year which saves many keystrokes and headaches. Easy to follow instructions makes it a no-brainer for the non-accounting mind.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
A regular or more than a decade
on May 15, 2024
Posted by: Apache Junction AZ
from Apache Junction, AZ
Verified Purchase:Yes
The best DIY tax software available . . only weakness I've found is that filing gas royalties for a land owner can be unclear and cumbersome . . and charges for purchasing a second state return, plus the additional filing charge, is excessive for value on an absolute scale . .
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
uneven value
on May 15, 2024
Posted by: Qwerty15973
from Boise ID
Verified Purchase:Yes
Federal is fine, but why do we have to pay for e-file on state after we paid for the software?
Pros: Easy to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use tax preparation program
on May 15, 2024
Posted by: Will302
from Atlanta
Verified Purchase:Yes
I did our tax return with the program in one evening.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Continuues the Excellence tradition
on May 15, 2024
Posted by: gsraony
from Cortlandt, NY
Verified Purchase:Yes
This is the 5th year that I have been using HRB Deluxe software and it has not let me down. Familiar interfaces, comprehensive coverage of topics and reliable performance.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 15, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
My Usage
on May 15, 2024
Posted by: LeeFT
from New Mexico
Verified Purchase:Yes
I had a problem finding where to input my medical expenses. To this day I don't know if I entered them in the correct place. That is why I gave you 3 stars in those 3 catagories.
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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