Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,273 Reviews)
Open Ratings Snapshot
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,663 out of 61,804
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Easy to use
on May 15, 2024
Posted by: Mike 105
Verified Purchase:Yes
Have been using this software for a number of years now. Purchased it based on a recommendation from another financial professional. Great product from a reputable company.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentMay 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Accuracy made easy
on May 15, 2024
Posted by: Jo79
from Green Bay WI
Verified Purchase:Yes
The interview method of data gathering ensures the user gets all appropriate subtractions and deductions, but also reports all income. The gig worker, or 1099-NEC recipient who has a simple business will have enough in this package to complete the return. Being able to download state software without a separate purchase is a convenience, even though it is not free to file.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Great history - stumble this time
on May 15, 2024
Posted by: chas20
from CT
Verified Purchase:Yes
original submission to HRB was accepted by program - IRS disagree and sent back a refund - sorry not up to more detail
C
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Average at Best
on May 15, 2024
Posted by: Fairwaybob
from Wildwood
Verified Purchase:Yes
Not that impressed and not as user friendly as Turbo Tax
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Consistently Great Product
on May 15, 2024
Posted by: BillM9
from Westport, CT
Verified Purchase:Yes
I've been using H&R Block tax software for 16 years!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy H&R Block Social Media DepartmentMay 16, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Unfortunately we had problems this year.
on May 15, 2024
Posted by: Sofie2023
from Michigan
Verified Purchase:Yes
We have used H&R Block for 5 years. This year my wife and I filed separately. She owed money, I didn’t. We tried repeatedly to e-file on April 15. We spend hours trying and repeated phone calls all were unsuccessful. My wife finally gave up and ran a hard copy and drove it to the post office. The following day after several attempts and phone calls my e-file went through.
Pros: Maximizes refund
Cons: Time consuming
Value
2 out of 5
2
Response from HRBlockBy H&R Block Social Media DepartmentMay 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Needs an improvement
on May 15, 2024
Posted by: dtholland
from Lees Summit, MO
Verified Purchase:Yes
The software needs an improvement when printing the tax return. When printing the official return, I want the capability to uncheck the filing instructions and just print the return. I know this can be done by going to selected forms and printing from there but that is a pain to do.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Glitchy software for 2023 tax year
on May 15, 2024
Posted by: Tmpretender
from Texas
Verified Purchase:Yes
All other times I have used the software there have been no issue for some reason when I used it to file 2023 the software was glitchy and had to do it several times because it gave me some incorrect forms to fill out and carried info over from 2 years previous despite putting and saving new info.. it was very annoying but after checking to ensure I was submitting the right thing it was fine.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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