Having used this software for many years with no problems, I was dismayed after experiencing a number of issues regarding updates loading properly this year. I lost access to FAQs and advisor functions on software and was unable to access assistance on phone or online. Very disappointed and frustrated with the product.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
When you import last year's taxes, you should copy the amounts of annuities, as these do not change from year to year !! It would save me having to look up each one every year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 16, 2024
Thank you for leaving a review, and for providing positive feedback.