Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Mint Hill, NC
Verified Purchase:Yes
Merrill Lynch missing from pulldown list for account download for stocks and such. Why?
Pros: Easy to prepare, Easy to import documents
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1
wont buy next year.
on April 13, 2026
Posted by: cookerton
from RI
Wont efile. Get error message software cant connect to internet. Tried on different computers, that had no problem with efile last year. No trouble with software updates, just efile. So I had to scramble April 14 to print and mail. They should give partial refund at least for the postage I had to pay.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ckes
from California
Verified Purchase:Yes
I have used H&R Block software for several years and have always had good results. It is easy to use and provides information on the different aspects of filing taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It wasn't as easy as previous years. A few areas were not explained as what should have been done. AI was not very helpful in explaining situation and in some cases was not able to help at all. What was good was being able to access tax instructions
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: GeorgiaAlabama
from Georgia Alabama
Verified Purchase:Yes
This year there were/are mor glitches than all years put together. One for K-1's wasn't updated until 11 days before filing date. Others are not resolved for printing and mailing.
Cons: Hard to prepare
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Fix the user interface so text can be made larger
on April 13, 2026
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
The software does what I need it to do however the user interface does not support making the text larger unless important stuff gets pushed off the screen. This means I zoom the text bigger so I can read the screen, I enter the fields I can see and then I have to reduce the text size back to tiny so I can click on the 'next' button. This needs to be upgraded!
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: bosco2026
from California
Verified Purchase:Yes
I've been using this for years. It does most of the grunt work for me and guides me through the process. No need to thumb through those tedious government manuals and forms. I'm prompted for everything I need and fills in the blanks from my previously filed taxes. Once I've gathered any forms I may need it takes less than an hour to complete both federal and state returns.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
No Ask For Safe Harbor Form Wasted Time
on April 13, 2026
Posted by: No Harbor
from Florida
Spent an hour trying to figure out why not asking to attach Safe Harbor form. Yes it's there it's signed and saved. I've used this for years never an issue but it was waste of time and said when u hit send it would ask for it, it did not. This SUCKS!!!
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock