Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: tj91040
from PA
Verified Purchase:Yes
I've used H&RB tax software for at least the last ten years, but the last two years (2022 & 2023) have been nightmares for me to use. In the past, I've always been able to electronically file my returns, but the last wo years H&RB has put up so many data roadblocks for taxpayers that I could not "solve" for your algorithm, that I was forced to print out my returns and snail-mail them to the IRS. I've always done my tax returns the same way every year, but it suggests to me that H&RB does not now want to be responsible for ANY returns that might have a mistake or two in them - real, debatable or imagined; so by forcing taxpayers to print-out and send them in on their own, you have effectively washed your hands of any legal responsibility for any potential "mistakes" by taxpayers - real, debatable or imagined Right?
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Dakota
Verified Purchase:Yes
Been using it for 5 years. Always easy. Very helpful assistance if needed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Cecil Lane
from Virginia Beach, Virginia
Verified Purchase:Yes
After concluding State info I owed state so did as tax software stated (submitting check). The problem being that on the same day I mailed check, The state took my owed amount out of my checking account. So,I have now paid double the amount owed since the state also cashed the check.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: MehtaH
from Rochester Hills, Michigan
Verified Purchase:Yes
I habe been using the deluxe version for years and have been completely satisfied. It is user friendly with many convenience features.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Trish52
from Marietta,Ga
Verified Purchase:Yes
Have used for several years and love the import feature for past filings and current documents
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: jojojojojop
from New York NY
Verified Purchase:Yes
Worst experience ever. So many problems I don't know where to begin
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Kate3
from Everett, WA
Verified Purchase:Yes
This product did not figure out my penalty amount and I'm not sure it got the amount I owe right. I will have to try again to check for accuracy.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Shamikp
from WI
Verified Purchase:Yes
Using the product was easy with clear instructions and there were no issues filing it electronically.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Written by a customer while visiting HRBlock