Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Ronald47
from WAshington
Verified Purchase:Yes
I've used H&R Block Deluxe for many years to complete my tax returns. I've not found a reason to switch.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Plainfield IL
Verified Purchase:Yes
I tried on-line taxprep with two systems and was trubled by AI that kept suggestng item not of my interest. i finnally lost all my data entry efforts by making a wrnd choice. I really prefer downloading the app to my computer and taking control of what i want to see. Online prep is not a good way to go for me.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Very Disappointing!
on April 13, 2026
Posted by: kickerlynn
I have used H&R Block tax programs for years, but this year it was basically useless. It would not import my banking information and that is the primary reason I use the software.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: GrizDC
Verified Purchase:Yes
Have used h&rblock for many years. Easy and user-friendly,
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Good but should continue to refine for clarity
on April 13, 2026
Posted by: FJtax
from NJ
Need to cover all state issues, at least to level that the NJ E*file on the NJ portal allows.
Value
5
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: DougersAmI
from East Wenatchee, WA
Verified Purchase:Yes
I've used this product for many years, reasonably decodes complexities of our fabulous tax system.
I would recommend this to a friend!
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BV SW
from Fremont CA
Verified Purchase:Yes
I have used H&R Block Tax Preparation Software for over 10 years. It does the job and is the best value available in my opinion. I hope it improves its AI capability in the near future. I found it lacking this year.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Aggravated More
from Buffalo NY
Verified Purchase:Yes
`It was difficult to go back and forth to the different sections. It was confusing pushing the "go to bottom' and then trying to figure out the right situation. Much easier last year when you listed the section on the top line of the screen and you just clicked on the section and you went right to it.
Cons: Hard to prepare
Value
4
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock