When doing a paper return the program insisted I must include several attachments that I knew did not need to be included. I updated the program and kept checking it. It took weeks before they corrected that error. Stupid!
Made this year’s tax prep easier and hopefully more accurate than I would have done on my own. Was effortless to stop and start with never losing any work, as I could not complete the return in one session - caregiving needs require first priority. A well - designed piece of software.
I use H&R block TAX cut deluxe + state. I just only need 4 hours to make my tax return for Federal and state. I love this product. Of course, I will use this at next year as well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I purchased this after the beginning of the year, not only was it not updated, there were errors in calculations that delayed filing. I’ve use them for decades, but may use someone else next year
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience