Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: StephenAH
from CA
Verified Purchase:Yes
My entire family was able to file their taxes without a problem.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Alabama Jim
from Alabama
Verified Purchase:Yes
Correct info not transferring to state return Had to override data.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Will Cr
from NEW BRUNSWICK, NJ
Verified Purchase:Yes
I have relied on Block to make tax filing easier and relatively pain free. This despite the entire tax preparation industry lobbying to sustain their profits by intentionally keeping difficult processes in place, unlike most modern democracies.
This year the problems with getting Block to successfully submit to the IRS were BEYOND THE PALE. Yes, Block eventually made things right - but this software is supposed to do one thing, a stressful thing, and it is upposed to make that process easier. it failed at that task spectacularly. You don't get points for eventually making it better when the stress was embodied and the panic you caused was immediate.
Would I recommend this to a friend? I wouldn't even recommend it to an enemy.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: zabs
from Westminster Co
Verified Purchase:Yes
Easier to jump to topics as tax documents become available
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Ken123456
from Mercersburg PA
Verified Purchase:Yes
The IRS would not accept the Federal return because they wanted a PIN that was sent by mail and I did not have it, but they did take the payment from the checking account with the online filing. Very strange to not accept the online return but still take the payment. I also sent a check with my mailed return that I hope the IRS doesn't cash. I'm sure that will be a problem if they do.
I would recommend this to a friend!
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: The Lin
from Colorado
Verified Purchase:Yes
The H&R Block tax software for 2023 was easy to use, it got my returns (1040 & state) done as expected.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Gk22
from Wisconsin
Verified Purchase:Yes
I have used it many years and it wooks well. My only gripe is that I can't print page 1 and 2 of the 1940 without printing the 6 additional pages, even if there is nothing on those pages.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: SteveInAfton
from Ft Lauderdale, FL
Verified Purchase:Yes
The worse part is gathering all of the needed forms like W2's 1099's, etc. Once you have that its a walk in the park.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock