I had one problem entering repayment of social security income. I called support two different times. The kind of ignored my issue because I think it would require rewriting there online code so I could properly enter credit. Also I could never figure out how to insert an extra form.
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Have used this product for many years. Usually have no problems with it.except for downloading on more than one computer. If 5 free returns can be filed, it should not be difficult to download to several computers.
I have used TaxCut for several years and it always makes tax preparation pretty easy. I copies my last year basic information and and I mostly fill in this year's data in the framework already created.