Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Butch from Batavia
from Macedon, NY
Verified Purchase:Yes
Have been using H&R software for 20 plus years. Never a problem until this year. The problem had to do with e-filing with the University of Buffalo and the Federal ID code. Spent over 50 minutes with 2 people trying to solve the problem and was finally told that I could not e-file and had to do it by paper mail. Would like to know when this issue has been fixed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ruth578
from East Brunswick, NJ
Verified Purchase:Yes
New Jersey tax form kept giving me errors and the form I’ve never had a problem before but My NJ tax form was completed incorrectly. It was supposed to include my Social Security income but did not. I ended up getting a blank form and I completed and filed it manually. I’m trying TurboTax next year.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: EdCar
from Texas
Verified Purchase:Yes
I've used your product for about 12 years and never been disappointed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: IMCS
from Ohio
Verified Purchase:Yes
I've used H&R Block software for at least 10 years. No issues.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Lobs
from Ma
Verified Purchase:Yes
Bought early as usual. Got everything ready and used auto import and was ready to go in late February/ early
March. Block didn’t finalize the forms until April. Prevented electronic filing
March. Block didn’t finalize the forms until April. Prevented electronic filing
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Wood68661
from Nebraska
Verified Purchase:Yes
Reduces my time and I have trusted H&R Block for years.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: G FOX
from Milwaukee, WI
Verified Purchase:Yes
i have used the Deluxe program for years and it is easy to use. The program guides you through each step. I am confident I am getting the full refund I deserve.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Wparde
from York, pa
Verified Purchase:Yes
I have always enjoyed your software and it worked well for me, but this past year really messed me up. I am a realtor and have a lot of schedules and documents and when I couldn't get it to file on the 14th it took a lot of work pain, stress and strife since I had a busy day on the 15th and I had to work around all that to get these filed and perform before the post office closed.
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock