Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Anonymous
from Brooklyn, New York
Verified Purchase:Yes
1. The way for taxpayers to load data from previous tax return to make a return for current year is not expressly guided.
1. I paid my tax owed by direct debit from my bank account. Routing and Account numbers were filled up. After e-filing, I found these 2 numbers were not shown on my return. And a voucher was printed for me to pay tax. Worried about direct debit was unabled, I sent a check and the voucher to IRS. 10 days later, the check was cashed by IRS. But one day later, I found a direct debit was made to my bank account. To avoid double payments, I stopped the direct debit. Late IRS demand tax payment from me. I replied IRS that tax has been paid by check. I don’t know if IRS still demands tax payment from me later on. It’s the program error that costed me time and effort.
1. I paid my tax owed by direct debit from my bank account. Routing and Account numbers were filled up. After e-filing, I found these 2 numbers were not shown on my return. And a voucher was printed for me to pay tax. Worried about direct debit was unabled, I sent a check and the voucher to IRS. 10 days later, the check was cashed by IRS. But one day later, I found a direct debit was made to my bank account. To avoid double payments, I stopped the direct debit. Late IRS demand tax payment from me. I replied IRS that tax has been paid by check. I don’t know if IRS still demands tax payment from me later on. It’s the program error that costed me time and effort.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SeniorPreparer
from Arlington, Texas
Verified Purchase:Yes
Have used this software for several years. I do not have a complicated return but the instructions include many questions to remind the user the many things to consider whn completing the tax forms. Identifies any potential errors or missing information.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Toiling87
from KY
Verified Purchase:Yes
The software has always been reliable and relatively easy to use. I have been using it for over a decade.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ronrod67
from Pasadena, CA
Verified Purchase:Yes
The software is intuitive and easy to understand. Made tax preparation a quick process
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bill2222222222
from Texas
Verified Purchase:Yes
Used this program for years - first time I ever had a problem installing updates on my macbook pro. Had two federal updates to install during the timeframe I was completing my return. Probably spent an hour on each one trying to install and finally got them. Hence, one star rating on ease of use. If I have the same problem next year will be switching to another brand of software. Otherwise love the program.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Larry370
from Greenbrier, TN
Verified Purchase:Yes
Always have used H&R Block software for easy and comprehensive satisfaction.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Social Media Department, May 17, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Kmck2024
from Marietta GA
Verified Purchase:Yes
H&R Bloxk tax program is easy to install and use. I have been using it for years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Al Baginsky
from Eatontown, N.J.
Verified Purchase:Yes
The H&R Block 2023 Software worked excellent, just like the 2022 , 2021 , etc have worked in the past for us.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 17, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock