Every year at tax time I order the new year update. I have not considered a different tax software. This program is easy to use and understand and gives great results. This is a product that you can count on.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Probably will not purchase it again. Can get the same results Online for free.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have complained about this in the past, but seems nothing ever happens. The Arizona state package does NOT include form 352. As a result, I have to print form 352 and paper file my AZ return. This sucks and should be easily fixed, but as I said, have complained before and nothing is done.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I had to mail in my return because the software did not include form 8911, with is primarily commercial but is required for consumer credit related to installation of electric vehicle charging equipment.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've been using H&R Block tax software for many years and have never felt the need to try any others. It's easy, very straightforward, and I know I can trust then. The only thing that could be improved is the error checking, specifically the alerts. Once they are viewed maybe they should not keep coming up when you recheck. Not a big deal but slightly annoying.