I've used this software for a number of years and although my tax situation is not overly complicated, it's been everything I needed and is very straightforward and intuitive.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block tax software for years. It has been reliable year after year. It walks users through the process in a consistent, easy, and efficient manner.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Once you've used it for one year, the next year is easier since you don't have as much to enter. On the other hand, I'm curious as to how some of the tax decisions are made that are not apparently obvious. The bottom line is that the routine satisfied the issue and was better for me than the alternative. So I'm happy but puzzled
Not enough clear help for questions. Difficult to enter some data. Couldn't use electronic submit, which was part of the cost, because servers were down.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Even with investments, the software made my taxes fairly easy. There is one annoyance, however. If in the past, you've ever checked the box for "Wages paid to a household employee", even if you just wanted to see what it was about, you will never, ever be able to uncheck that box again in future years (or at least I couldn't). You're forced to go through the topic every year (assuming you load your prior year's return) thereafter no matter what. Not sure what the reasoning for that is or if it's just a bug, but for me it's becoming a major annoyance. Just allow the box to be unchecked (without any data entered) and skip the topic!
Pros: Easy to prepare, Easy to import documents, Fast