I bought the Federal and state programs like I have done for the past few years. This year I had a problem with the state program it was showing that I owed over 1000.00 to the state. I then put all the same information in the free state web site program and got a refund of 121.00 dollars. Not sure what I did but it worked out in the end.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Been using for a bunch of years - solid, easy to use, but a few gripes that I've mentioned every year but doesn't improve. Particularly in the area of state (MA) returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 22, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
i switched from intuit because they mandated a login account. The greatest problem I had with your software was that hr block forced mailing in because of foreign tax credit. Actualy I did it with the software then amended my taxes by paper. If you could fix the foreign tax credit carry over I would greatly appreciate it. The biggest advantage was that I could upload my investment data without an Intuit login account.
I have been using H&R Block Deluxe Software to do my personal income taxes for over 20 years. It takes you through every step of the way no matter what your situation is. I would recommend it to anybody!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I love this software. As a retired accountant this is the best user friendly software. My only criticism is chromebooks are not supported yet. C'mon HR Block its 2024!!