Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: TXnoTAX
from Keller, Texas
Verified Purchase:Yes
I have purchased the H&R Block tax software for years. The software issues which were not corrected will make me question purchasing the product next year.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TurbovsHR
from Ohio
Verified Purchase:Yes
Switched to H&R Block after TurboTax ended support on windows 10. Seamless transition to port last years TurboTax to the H&R software. I found the software to be easy to use. Very pleased!
I compared my 2024 TurboTax return to the 2025 H&R tax return and found two(2) differences that are puzzling.
1. The 2025 return deducted a late fee for estimated taxes not paid in 2025. I followed the same procedure for paying tax on IRA withdrawal in 2025 as I did in 2024.
2. The H&R Block return for 2025 created an Ohio School District form that stated an expected refund of the tax paid on the 2025 IRA taxes paid. I have never received such a form even though I paid the same tax in 2024. Furthermore I was instructed by H&R Block to manually submit the Ohio district form due to inability to transmit electronically. I received notification from the state of Ohio that the calculation was incorrect and no refund would be approved.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Yeah Whatever
from Spring TX
Verified Purchase:Yes
There were some new things which were kind of confusing. It also seemed to be missing an item that I used to fill in concerning other taxes paid that my mortgage company pays out of my escrow. I didn't receive a refund and have had to pay for the last 3 years...not happy.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nashville TN
Verified Purchase:Yes
Straightforward. Not sure why anyone would use anything else.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Okie95
Verified Purchase:Yes
We use this every year and I appreciate that it enables me to do my own taxes at all but it could be much better. Most frustrating thing is that every year when I get the end it tells me I have failed to enter information that I know I absolutely have entered and I have to go back and enter it again.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: HRTax 2025
Verified Purchase:Yes
Software is very easy to used and processed my returns quickly
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: SoH73
Verified Purchase:Yes
This product makes completing my tax returns simple and straight forward.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: MLM01
from Ohio
Verified Purchase:Yes
The interview software did not ask if I use an IP PIN when submitting my return, thus the return was rejected, and had to be resubmitted with the IP PIN. A question needs to be added to the interview on this subject.
Software is not transparent enough on how calculations are performed, more detail would help.
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock