Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: System crash when filing
from Minneapolis
Verified Purchase:Yes
You need to ensure the system wide issue with filing your forms online.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ScottVaBeach
from VA
Verified Purchase:Yes
I have been using H&R Deluxe for many years with out any issues. It's questionnaire method and audit review ensures I cover all my tax areas like mortgage interest and dividends and capital gains.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: tomster3
from Glenmont, NY
Verified Purchase:Yes
I used it to efile four different returns and it worked fine for all of them.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: CindieinAZ
from Arizona
Verified Purchase:Yes
I have been using H&R Block for over 10 years. It is an excellent tax program, easy to use and accurate. Highly recommend!
Pros: Easy to prepare, Maximizes refund, Fast
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Generally Good, Document Imports Need Improvment
on May 18, 2024
Posted by: YogiTheAntelope
from Rhode Island
Verified Purchase:Yes
Easy to use. Software did well importing investment account information. There were some mistakes with importing my PDF W-2. These could be avoided if my giant employer would provide this info electronically.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: jilly59
from Plano, TX
Verified Purchase:Yes
I get buy this software every year and I love the ease of use.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Beth24
from Greensboro
Verified Purchase:Yes
I've used H&R Block Deluxe software for several years now. Very comfortable with it and it's ease of use. Never a problem. Feel confident it the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: cricketiscool
from Kansas City MO
Verified Purchase:Yes
I've used the product for years. Went to a friends home she had Turbo Tax on her computer I tried to use the program, and didn't like it.
I've had to research for information myself & that I was not a fan of it !!!
I've had to research for information myself & that I was not a fan of it !!!
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
2
Written by a customer while visiting HRBlock