Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: roaring
Verified Purchase:Yes
I had a problem with the HELP option opening, (the ? option). It finally stopped doing that towards the end, but I had already filled out most of my return. I was very unhappy about this!
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Micheal Kahler
from Lake St Louis MO
Verified Purchase:Yes
Of all of the times to have a system glitch! I do not know whether or not I can trust your company to be able file my return when I want it filed in the future!
Pros: Easy to prepare, Fast
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Paulgrn
from Michigan
Verified Purchase:Yes
I was able to get my taxes done. However, this product isn't anywhere close to being as good as Turbo Tax. It feels clunky as a Windows app, is difficult to understand when something is wrong, failed to import my documents from Fidelity correctly, and lacks a general polish needed to instill confidence that it is doing the right thing. However, it works for the price (half of what Turbo Tax costs).
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ragdollprof
from The Villages, Fl
Verified Purchase:Yes
I've used this tax program for years and will continue to use it. It easy to understand, instructions are clear, and I have no trouble importing my information each year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 20, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Boca69
from Florida
Verified Purchase:Yes
It did what it's suppose to do. Make tax filing easier .
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Arnold Guevarra
from Los Angeles California
Verified Purchase:Yes
Tax due date was bad software was not allowing to submit taxes.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Chloe85698
Verified Purchase:Yes
I completed my taxes but couldn't file because there was an update problem with the electric vehicle program. It sounded like it was an HR Block issue, not the IRS. I had to wait weeks just to get my paperwork filed. Also, I may have outgrown my need for this software as it seems 90% doesn't apply to me. I end up clicking and entering numbers that result in no change to anything. Why go through the work?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: MitchellW
from Niles, MI.
Verified Purchase:Yes
Been using this to do my taxes for years, easy to use and reliable, works great!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock