Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: NEL4
from MN
Verified Purchase:Yes
State form would not accept since it thought the Federal for had something missing even the the check return did not have anything to review.
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: cb224
from Woodstock, GA
Verified Purchase:Yes
I always used TurboTax but decided to try H&R Block. It was easy to transfer over my information.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Queens New York
Verified Purchase:Yes
I bought this a month ago and I feel very happy that I have it
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: kand4cs
from NY
Verified Purchase:Yes
H&R Block Software is GREAT! I been using it for a long time and have always been happy with it. The interview is understandable and easy to go through. I do wish they would come out with a Linux version as this is the last year I'll be running Windows.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Good product; would like to see some improvements
on April 14, 2026
Posted by: DIYSB
from New Jersey
Verified Purchase:Yes
Helpful software, but: 1) More guidance on what to do when you work in one state and live in another (I feel like I had to "fool the system" to handle my NY/NJ returns; 2) Same goes for processing Traditional/Roth IRA conversions (backdoor to Roth IRA for higher income earners).
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Lexis, Social Media Team, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ET Ohio
from Cincinnati, OH
Verified Purchase:Yes
Normally I rate this high, but I was extremely disappointed with the support when a software bug is identified but can’t be fixed in time for a release. I expect I would quickly be sent to an advisor to determine a workaround. Instead I experienced poor service!
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Skicanada
from Tinley Park, Il
Verified Purchase:Yes
Had trouble downloading state portion. Easily resolved over the phone.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gforre
from Charlotte NC
Verified Purchase:Yes
Have used your products for as long as you have had them. Probably my last year as you did not have access to Merrill Lynch’s data this year. And after several conversations with your support they hero lying and telling us it would be in the next update. Never happened. Very disappointing. Turbo tax apparently did have access so I guess we will all switch.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock