Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: John_007
from Minnesota
Verified Purchase:Yes
Basic "interview" software, definitely better than doing it yourself. But one huge problem, if you need to amend your return this software is absolutely terrible.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 22, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bxxx
from CO
Verified Purchase:Yes
The deluxe program did not properly address a QCD for an Inherited account. I called about my problem a few times and delayed my tax return for 2 months awaiting a fix which was never incorporated.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Teachernow
from Wisconsin
Verified Purchase:Yes
It provided me with the needed info to file my taxes.
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Investor0415
from Macomb, MI
Verified Purchase:Yes
I completed my 2023 fed and state returns and although the product is generally satisfactory, the form k-1 does not align well with the info I receive from my financial institution. I would like to be able to import this data. Additionally, although I submitted my returns once, my credit card was charged twice for submission of the state return. Not happy with this!
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Wade78
from Missouri
Verified Purchase:Yes
Software leads you through tax return by raising issues and questions in a systematic and logical manner.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Taxguy123
from Davenport Fl.
Verified Purchase:Yes
I am unable to find a retail version on DVD. Turbo Tax displays are everywhere, are they just empty boxes? I like the hard copy on my shelf, when it comes to the IRS you never know.
Pros: Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
4
Federal return pretty good, MT return not so good
on May 21, 2024
Posted by: Flintster67
from Butte, MT
Verified Purchase:Yes
The federal return is pretty straight forward and easy to use in my case. I take std deduction and file jointly for the federal return. For our MT state return we do itemized deductions and file as singles. The problem is that imported info from the federal form comes to the state as a combined joint number. I then have to subtract, divide or reinput these numbers for the MT form increasing a chance for error.
A lot of these numbers are put in the Federal form as individual entries. Can this be fixed so individual inputs come across to the State form?
A lot of these numbers are put in the Federal form as individual entries. Can this be fixed so individual inputs come across to the State form?
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Pr_refugee
from Valrico, FL
Verified Purchase:Yes
It was simple with great features. Simple questions and i would recommend to all my friends.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 22, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock