Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: user for a number of year
from Columbus, oh
Verified Purchase:Yes
Could not submit my tax returns on tax day due to technical glitch attributed to the tax software .I lost a night's sleep due to this
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: KC Tax preparer
from Overland Park, KS
Verified Purchase:Yes
Program does fine with basic returns. Involved situations are sometimes hard to follow instructions.
Cons: Time consuming, Hard to prepare
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jjcdig22
from Ellicott City MD
Verified Purchase:Yes
I have used this soft for years and am always pleased with how easy it is to get my taxes done quickly without pulling my hair out. Jjcdig
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: CHYNABLAKX
from ROCHESTER NY
Verified Purchase:Yes
Product was very easy to use and to complete my taxes.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 23, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CoPhilO
from Colorado
Verified Purchase:Yes
Have been using HRB tax software since they bought out the brand I use to use (TaxCut). In total I have been using tax software for over 35 years. I prefer standalone tax preparation software that is why I still use HRB. I'm disappointed that they are beginning to partner with Google, because I fully understand Google's business model (collecting personal information for resale and targeted marketing) and the fact the Google has been hit with so many European lawsuits for privacy violations. I'll be watching how close HRB and Google become. After all the years of using HRB tax prep software, I would be reluctant to have to change vendors. Will have to see what becomes of the trend to partner to Google.
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
I had to pay a penalty after submitting my taxes
on May 22, 2024
Posted by: Albert3
from Maryland
Verified Purchase:Yes
I received a letter from the IRS that I had understimated my tax penalty. I was very surprised that H&R Block program was not able to determine this. I also had to pay interest.
Value
4
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: cindy0725
from NJ
Verified Purchase:Yes
I've been very happy with this software. It's reasonably priced, easy to comprehend and very accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 23, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Salieri
from Simsbury, CT
Verified Purchase:Yes
In general very good. Additionally, I would like to see a further explanation of what expenses are deductible and which are not, for example, Medicare Supplement Insurance.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 23, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock