Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,273 Reviews)
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,663 out of
61,804)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: TotalDisgust
from NJ
Verified Purchase:Yes
This software product totally failed me. It lost complete copies of returns, placed data on the wrong lines of the form, and miscalculated taxes. I've had to submit corrected 1040X
Federal returns, and I submitted hand-prepared paper state returns. Phone calls for assistance were futile. Total software failure.
Federal returns, and I submitted hand-prepared paper state returns. Phone calls for assistance were futile. Total software failure.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bill 35
from Kentucky
Verified Purchase:Yes
Have used this program for several years. Easy to use. Covers everything I need.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Joegolf0
from Murrells Inlet SC
Verified Purchase:Yes
This software is easy to use and updated frequently to include all tax changes
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: CheriGiles
from St. Pete, FL
Verified Purchase:Yes
I've been using TaxCut for more than 15 years now.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: split 10s
from Mt.
Verified Purchase:Yes
Have used this software for over 10 years, no reason to change.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Andyb1320
from Pottstown PA
Verified Purchase:Yes
I have been using this product for t he e past 12 years always have been happy with it.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Givemeanickname
from Ohio
Verified Purchase:Yes
Great product but the software won't let me do the state yet it included 1 state filing
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Jb42004
from Pittsburgh PA
Verified Purchase:Yes
Have been using this product for aprx. 10 yrs? Wouldx like to see the state program be filing free on the Deluxe package. It is easy to use and covers all the bases I need with good explanations along the way.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock