Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4 out of 5
4.4
(149,273 Reviews)
Open Ratings Snapshot
Rating breakdown 149,273 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,663 out of 61,804
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Customer Rating
5 out of 5
5
Works great for my tax needs
on May 24, 2024
Posted by: Jackl421
from Austin, Tx
Verified Purchase:Yes
I've been using H&R Block tax software for several years because it's relatively easy to use and it retains prior years data such as carry-over losses.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Used for Free
on May 24, 2024
Posted by: Boback
from Missouri
Verified Purchase:Yes
I have used this software for free after a different software package, Turbo something, screwed with me. Very happy. Don't qualify for a free return, wish I did.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good, with two notable deficits
on May 24, 2024
Posted by: dc09
from Alabama
Verified Purchase:Yes
Relatively easy to navigate, relatively intuitive. However...It would seem that when "foreign taxes paid" is entered, the very next question should be asking whether one wants to apply these taxes as deductions or as tax credits. Applying as credits required lots of exploring and trial and error, and I'm still not sure I got the credit I was entitled to. Also...unable to efile state (Alabama) because there were too many dividend entries for the software to handle. (I don't recall the exact maximum H&R allowed for efiling, but it was low single digits.) This was never an issue with Turbo Tax. So the state return had to be printed and mailed, a major inconvenience. On the plus side, the price point is favorable vs. Turbo.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentMay 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Reliable software
on May 24, 2024
Posted by: Will07
from Texarkana Arkansas
Verified Purchase:Yes
Everything is excellent except that the software wouldn’t allow electronic filing of the state return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
1 out of 5
1
Response from HRBlockBy H&R Block Social Media DepartmentMay 24, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Used for years with no problems
on May 24, 2024
Posted by: Jimbollllllllllllllllllll
from NY
Verified Purchase:Yes
Been using for years. Like being able to bring prior year data over. Not happy it only provided 1 state file versus 5 in the past though.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Tax Software
on May 24, 2024
Posted by: pops_1
from Orangeburg, SC
Verified Purchase:Yes
I've been using H&R BLOCK now for several years, it is easy to use and affordable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Better than the other advertised tax software
on May 24, 2024
Posted by: LockDen
from Avon, CT
Verified Purchase:Yes
10+ years ago I switched from the other tax software that I had heard about. I've never had a problem with H & R Block nor their software. It's a very reliable, easy to use, quick, reasonably priced product. Using it the first time was easy and uploading input from previous years makes it even easier. If you used the other company's product, the H & R Bock software can upload that, too. Honestly, I can't find anything not to like. Free electronic filing is a great bonus. I also like the fact that I have the option to download the software for my state income tax (for a small additional fee), or I can just do the state income tax by myself once I complete my federal return using H & R Block, if I'm feeling brave. Thanks for providing an excellent product! I know I'll be using it for many more years.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Updates
on May 24, 2024
Posted by: Pamtax
Verified Purchase:Yes
It took too long to get certain updates which I know were available from the IRS. Form 8962 for example wasn’t available until March 1.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media DepartmentMay 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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