I called for support twice. They couldn’t resolve my issue. The software wasn’t compatible to what WI needed for ID. I had to file a paper return.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The questions and examples make sure I don't miss anything. The notification of the IRS acceptance is a great feature. I have used this product for years and never been disappointed.
Tax software has gotten so expensive. Block has had competitive prices for the past several years. Just have to wait for the deals. If it goes much higher, I’ll do it myself. Price is the kicker. Functionality is second. So far, so good.