I bought the combined federal and state software. Nothing was disclosed about the significant extra charge for electronically filing the state return. The charge wasn't disclosed until the state return was finished and ready for filing. 2nd criticism: instructions for state return are not nearly as clear or helpful as instructions for federal return.
Have used H&R Block tax software for years. It’s generally been competent at what it’s supposed to do. This year, however, several of the forms were delayed well into the filing season. I understand late actions by congress can affect this, however, I didn't read about that problem affecting this years forms. While H&R Block is still better than Turbo Tax, next year I’ll likely look to see what other tax software is available.
Response from HRBlockBy Social Media Department, May 28, 2024
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I've used it for years. No major changes to how the software works, makes it easy and fast to use. I struggled trying to figure out ObamaCare for the first time. I thought that was coverage. Didn't realize I needed to reimburse the government.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!