I purchased this in January and installed it in early March to do my taxes. My only disappointment and the reason for the 4 star rating instead of 5 stars was that the program did not yet have the update to allow me to do my own calculation for Underpaid Taxes.
Hard to go back and correct errors that came up, didn't understand the errors, very frustrating.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I am a "lifer" with H&R. I have used their software products for many years, and always found the software to be up to date and accurate. Being a CPA, I appreciate the usefulness of the software. I have used the software for several different states, and as usual, the software is effective.