I have been using H&R Block for several years. It is so easy to import previous year's data. The software is easy to use, and I am confident that my taxes are correct. There are some things that could be improved in Federal - I never can import my 1099-INT or 1099-DIV, even though I invest with major companies. 1099R entries were not clear. And even though 62 years old, we are not receiving Social Security. Software seemed to panic. It flagged it in data verification and I couldn't clear it. I'm guessing I'll have to deal with that for the next few years until I do start receiving Social Security. Also data verification flag for not itemizing deductions in previous year. Should be able to clear the flag by checking that I took standard deduction.
The State program (Virginia) was not as good. There aren't explanations. For example, a tax-exempt interest was brought over from Federal, but the program didn't say that it was. I entered the amount, and if I hadn't printed it out to review, I never would have known that it counted twice. Also on State, it would be good if you could print it the way the form actually looks, not just the software way. That would be better for proofreading.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Great software, but needs better support for expat
on April 14, 2026
Posted by: Alfie711
from Guadalajara, Jalisco, Mexico
Verified Purchase:Yes
Overall, the software is easy to use and does a good job guiding you through the standard tax filing process. However, it lacks a dedicated section for expats or Americans living abroad. There should be clearer guidance, examples, and step-by-step support for situations like foreign income, FEIE, foreign tax credits, and reporting international accounts. Adding an “expat-focused” module would make this product much more complete and valuable for users outside the U.S.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Quick and easy to use. Made doing the return very simple and straightrforward.
Pros: Easy to prepare, Fast
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Generally reliable and easy to use. Some things I end up having to figure out for myself.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Good value. I wish there was better descriptions of some of the items.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I've used this and its predecessors for many years. It is very straight-forward and easy to use and seems to have all the bases covered for my situation (home owner, work provided retirement, etc.)
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 14, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!