Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,263 Reviews)
Rating breakdown 149,263 reviews
5 Stars
97,762
4 Stars
28,053
3 Stars
10,433
2 Stars
5,408
1 Star
7,607
85%of customers recommend this product.
(
52,657 out of
61,797)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Pryotex
Verified Purchase:Yes
I like the software but getting charged twice for the state return stinks. The states not "sent" until the federal is accepted. My federal was returned for a typo and after correcting it, I was charged to file the state again
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
on April 14, 2026
Posted by: nobarry
from Baer, DE
AFTER HITTING THE ACCURACY CHECK, I COULDN'T CHANGE ANYTHING IN THE PROGRAM AND IT WOULDN'T LET ME E-FILE.
Value
3
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Grandma of 7
from New Jersey
Verified Purchase:Yes
I have used the HRB program for Federal and State for over 14 years. I love the ability to import the previous information from the year before. Makes for easier data entry !!! I appreciate the validation check at the end of all data entry.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: awm33
Verified Purchase:Yes
seems like all the glitches from last year were fixed
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
Product works fine and imported my Turbotax data without a problem. Interview process was straightforward and easy to follow. I'm also happy that they still supported Windows 10 this year -- which Turbotax declined to do. The thing that dropped it a star rating was the program looks like it hasn't changed it's interface since Windows 98. Its pretty dated. That said it works fine and does what it's supposed to do and I'll probably stick with it now that Turbotax is on my poop list.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
I have used your software for many years and had been happy with it. This year my son moved to Illinois and in doing his taxes your software required a duplicate entry of his driver's license number for efiling. That field was 12 digits long while the IL license number is 14 digits. I left out two dashes which caused the return to be rejected. I ended up having to mail his return and make a special trip to IL for his signature. The person I online chatted with suggested I contact the IL Dept of Revenue, as if they could fix your software problem.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Spankytr49
from New Jersey
Verified Purchase:Yes
Sometimes it was confusing due to length of questions
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
This year was the first year you got my investment data correct. Usually, in previous years, I had to check and recheck each investment item for some reason! Congrats to you! Good job on NC state return also! But this isn’t submitting!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, April 15, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock