I have used H & R Block for several years now and it is still the best solution for us. It has helped me navigate taxes through retirement and a death in the family. I use it with confidence and have never had any problems.
Font are too small, cannot adjust. Too many fee-based product upgrades interspersed within the program. Cost too much for State filing. Depending on your adjusted gross income and/or other factors, the IRS website has many free tax programs that are surprisingly better.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have been using H&R Block software for several years and I am very pleased with everything about it. Easy to use, intuitive, I can start and stop and come back with ease. I have used other programs and H&R Block has been the best for me.
Had to upload ALL 1099 forms manually to NJ. Never had this happen before, and it means I'll have to wait months longer for refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve been using H&R tax software for years. The software is easy to install and use for the average person’s taxes. I always get the deluxe for both Federal and State. I highly recommend this product.