I bought this in January so I could get my taxes done and in to get an early refund. Each year I get frustrated because I have to wait for the February update before my taxes were accepted, but that's not H&R's fault.
Info said H&R Block software included form for tax credit for in home EV charger. Wrong. Had to manipulate data to file and then couldn't be efiled. Anxiety over mailing, waiting 4 weeks to show received another 4 to get refund approved.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
i always sent our tax materials to an accountant for getting our taxes done. now for the last two years i have done them myself at a great savings. it was an easy and smooth process.
The program will internally split money from a W-2 without any explanation requiring you to do a lot of digging to figure out what it did. It’s a pain when you are trying to get things finished. Most things are good. Not all.