Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,271 Reviews)
Rating breakdown 149,271 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,662 out of
61,802)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: SMFag
from Madeira
Verified Purchase:Yes
I have been using this software for 4 or 5 years now. There was a learning curve for me, but now I am used to it, I wouldn't change.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Have to wait for forms - always delays in filing
on May 25, 2024
Posted by: Stevix
from Virginia
Verified Purchase:Yes
I use H&R because it's cheaper but I become frustrated with waiting for the program to catch up.and file later.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
Value
4
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: metaxpayer1
Verified Purchase:Yes
feature enhancement needed. I continued to receive requests to purchase product, even after purchasing it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: EWON
from florida
Verified Purchase:Yes
this program has an excellent review process and help features
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Sam2525
from Ohio
Verified Purchase:Yes
Glitches downloading data from financial institutions. Not much help guiding preparation for unfamiliar forms. Program has gotten worse over the years in my opinion. Time for a change next year for me.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: Kevnor
from Tucson, AZ
Verified Purchase:Yes
I use HR Block prep software now every year.
No surprises and easy to import last year's returns.
I also help my sister do her taxes using HR Block software as well.
No surprises and easy to import last year's returns.
I also help my sister do her taxes using HR Block software as well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AKPDX
from Portland OR
Verified Purchase:Yes
I have been using TaxCut and H&R Block Software to do my taxes since 1997. It has always been a reliable and cost effective tool I relied on.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RCJim
from Rancho Cucamonga, CA
Verified Purchase:Yes
We have used H & R Block software for more than 10 years and have found both the instructions and format easy to follow and accurate. May sound strange but I look forward to preparing our taxes because the software makes it a very simple process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock