We’ve used H&R Block software for many years. The information is pertinent and easy to understand. The programming is made for real people so it’s easy to use. Once you complete your return you feel confident that you have all your correct deductions and without worry of an audit. Wouldn’t use any other program.
Good product except for three years in a row I had trouble downloading my data from Charles Schwab. Two of those years it wasn't corrected in time and I had to transfer the data manually. Always Block software issues.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
I have gotten tired of telling HR Block to make the user interface better for stock trades. Wasted my time. A simple "Next trade" click would have made the confirmation of trades so much better. Will try Turbo tax next year.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy H&R Block Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used H&R Block for years and for some reason this year maneuvering was really confusing. I pulled up the 1040 to locate the AGI and took about 5 mins just to find it. I tried to find an explanation as to why the tuition was not allowed and had to go to IRS to get the info. There is an easy comparison to income vs. deduction and display a message for the software to handle.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.