I have used this for many years. This year is the first year I have experienced an issue. My federal return is always fine. This year I did my state return twice to make sure it was correct. When I filed with my state I learned that it was incorrect. So, I went back and ran the software program again and it still ended up with my initial results not the one my state accepted.
Very good at carrying over data from the previous year. Also good at importing finace data from mutual funds. I was unable to see actual tax computation. I have a relatively simple return but often I am forced to go through too many other areas.
The best feature is the downloading of last years information to the new years form. Save a lot of time and effort. This year was my 4th year using it. LOVE IT!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast