Used for last 4 years with good results. On area that needs improvement is the stock and bond section. Directions are spotty at best
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Easy to follow step by step instructions. Only problem was eliminating warnings/alerts at end. Easy electronic submission and status reports on refund.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
The 2023 edition was one of your worst products in memory. I have been using your product and its predecessor versions since the MS-Dos versions. Never before I have seen so many errors in the Michigan state product and even in the federal 1040 product. You need a more robust quality control regimen.
Pros: Easy to prepare, Easy to import documents, Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I’ve been using H&R tax service ever since they got rid of paper filings. I’ve never had an issue and 99% of questions are answered in the app. I would recommend this product/service to anyone looking for quality tax services.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy H&R Block Social Media Department, May 31, 2024
Thank you for leaving a review, and for providing positive feedback.
I've been using H&R Block software for over 10 years, and intend to continue using it. The interface is familiar every year, and it gets the job done. I have no doubt it finds me the maximum refund, with minimal effort on my part. I just wish it was a little cheaper and didn't charge so much for e-filing state return.