Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,271 Reviews)
Rating breakdown 149,271 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,662 out of
61,802)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Gary678
from Florida
Verified Purchase:Yes
Tax preparation is good, however the process for Estimated Taxes for next year leaves a lot to be desired. Why not give the user an option at the beginning of the process to either (a) do Estimated Taxes, or (b) adjust withholding.
You have all of the income information from the current year, it would be simple to ask the user if they expect an increase in each income category. I had to FORCE answers in order to achieve the desired result of preparing the Estimated Tax forms for 2024.
You have all of the income information from the current year, it would be simple to ask the user if they expect an increase in each income category. I had to FORCE answers in order to achieve the desired result of preparing the Estimated Tax forms for 2024.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
does everything i want done at a reasonable price
on May 26, 2024
Posted by: jppoppy
from stuart fl
Verified Purchase:Yes
purchased early in season and was able to update as required and input data as it became available. experienced no glitches in software and results were acceptable
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JAN32
from Florida
Verified Purchase:Yes
I have been using H&R Block for around 20 years; back then it was TaxCut. I have been happy with it.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JustJill70
from New Brighton, MN
Verified Purchase:Yes
I used to do our family taxes manually sken my husband was self-employed. This program is very simple to navigate and I trust it to help me get the biggest refund
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: clair10
from Elizabeth Co
Verified Purchase:Yes
Love the step-by-step process and easy to follow instructions.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 30, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Scooter33
from bowling green, oh
Verified Purchase:Yes
Not easy to transfer to another computer. Instructions are very vague and not usable when
doing sister's taxes on her laptop. The five free uses is not applicable unless you call and
have special codes for each. Poor instructions for multiple uses.
doing sister's taxes on her laptop. The five free uses is not applicable unless you call and
have special codes for each. Poor instructions for multiple uses.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: SUPERCOPUTER GUY
from OLATHE KS
Verified Purchase:Yes
THE DATA IS THERE SO USE IT. NOT ALL CALCULATIONS TAKE INTO ACCOUNT STUPID MISTAKES THUS GIVING INCORRECT RESULTS.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Glen52
from Fort Collins CO
Verified Purchase:Yes
For several years I bought the federal and state version. When I went to do the state it charged m for it. Looked into it this year and that should not have happened and gave me a credit. Seems to be a glitch.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock