Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Average customer rating
4.4
(149,271 Reviews)
Rating breakdown 149,271 reviews
5 Stars
97,767
4 Stars
28,054
3 Stars
10,433
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,662 out of
61,802)
Customer Reviews for H&R Block - Tax Software Deluxe 2025 PC/Mac [Key Card] - Mac OS
Posted by: Gman22
Verified Purchase:Yes
program did not realize child was not dependent for child credit based upon age and earnings until the error, the program should have recognized the age from the info section and asked the earnings question in the child credit area and provided the explanation that the child credit was not allowed because of the age and earnings
The program is lacking in that it does not handle MLP investments
The program lacks some good clear instructions
The program is lacking in that it does not handle MLP investments
The program lacks some good clear instructions
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: POUND SAND BLOCK
from West Monroe, LA
Verified Purchase:Yes
Have used software for probably 15-20 years. Software works well. Major complaint is that I can't find information on what's forthcoming on successive updates. Furious to find that, in addition to charging me for use of the software, you're selling my data to other tech outfits. Bite me and don't edit out profanity in my review!
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, May 31, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: VT speaks
from Stl
Verified Purchase:Yes
My negative is they held up my filing for a 'final' form 2 months, where I only needed the form for an N/A comment, not a calculation. I should be able to bypass that transmit hold, and send in my return when
I want, my choice, even if govt has not finalized their calc logic.
I want, my choice, even if govt has not finalized their calc logic.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, May 30, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Gwick
from Buckeye, Arizona
Verified Purchase:Yes
I have used this software for several years and have not had to pay an accountant to do my taxes. It walks you through the process with questions and then checks for irregularities.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mier
Verified Purchase:Yes
Not as much as easy. Instructor wasn’t available all the time and some still unprofessional or unclear instruction.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: mesnsme
from Baltimo9re MD
Verified Purchase:Yes
I have been using this software for many years without a problem. The process is about as cle3ar as the tax process can be for Fed and MD (which is crazy weird).
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 29, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mms85
from Philadelphia
Verified Purchase:Yes
Decent usability, but a bit clunkier than the web version, but also cheaper. Navigation was a bit more difficult, as it seemed I had to page through every part of the section instead of being able to jump to the one I needed.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Satisfied in Simi
Verified Purchase:Yes
Satisfied with increased efficiency preparing taxes
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock